Si
vous avez une reservation avec nous ; HANSATHAI
VOYAGE ; vous disposez obligatoirement d'un code
Espace Client.
Dans votre ESPACE CLIENT ;
cliquer sur :
Dans votre ESPACE CLIENT ; cliquez sur

ou sur
toutes les pages de notre site web
cliquez sur

Entrez, l'un apres l'autre, votre code personnel
a 3 chiffres sur le numerateur comme ci-dessous :
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Vous avez alors acces aux 2 numeros de telephone
de la personne responsable de votre dossier.
Un
service d'Assistance trilingue tres efficace
(Thai - Anglais - Francais) ; qui vous permet
d'etre en contact pendant toute la duree de votre
voyage avec une personne responsable de votre
dossier chez HANSATHAI TRAVEL qui connait bien
votre dossier, qui est a votre service pour toute
traduction thai-francais-Anglais ou pour modifier
votre reservation ou pour toute information ;
pour vous aider et apporter une reponse
professionnelle et efficace a toutes vos
questions.
Moins urgent ?
par mail :
assistance.hansathai@gmail.com
Vous devez fournir votre
code de reservation personnel.
WARNING
This "Assistance-Translation" service
is available to facilitate, if necessary, the
normal progress of your trip to Thailand during
the time of the services included in your trip
with Hansathai Travel Service.
- This service cannot
assist you in the event of a medical emergency.
Indeed, in the event of a
medical emergency, it is your personal
Repatriation-Assistance insurance (included in
the contract for your credit card, your car
insurance, your civil liability insurance, your
home insurance, etc.) that must take the
responsibility of choosing the organization
necessary to solve, in the best way, your medical
emergency problem.
Not following the
instructions of your personal Repatriation
Assistance Insurance "to the letter"
would expose you to the risk that it will
contractually disengage from your problem.
- It is your Repatriation
Assistance Insurance which is the most competent
to solve your medical emergency problem in the
most effective way (because of these local
representatives in each tourist region, because
of its medical expertise, because of its
selection of partners such as hospitals, doctors,
airlines, etc...).
- At first it is for
example during the night, with the reception of
your hotel, that the first contact is made with a
doctor who will possibly diagnose the medical
emergency.
The hotels know perfectly
well the best and fastest way of doing things
because of the proximity and experience with the
infrastructures and competent doctors of each
region close to each hotel.
- The medical corp in
Thailand is particularly well trained and more
particularly in case of emergency; even though
the buildings are not necessarily of the usual
design of Western medical structures.
The staff is very willing, very competent and
therefore very efficient.
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